HOW IT WORKS

You can browse the site at any time without being a subscriber! We know you want to make sure we fit your vibe before committing. 

 When you’re ready to subscribe, select the Sign Up link to create an account, build your profile, and subscribe with a valid credit card. As soon as you confirm your subscription, we will charge the first month’s subscription fee to that card, and it will unlock your Tblscape. You can then pick out your first 8 items. 

 Add your items, then review, and confirm your shipment. Make sure to review everything carefully—once you select confirm, your Tblscape will lock and we're not able to make any changes or cancellations.

 Once confirmed, we'll pack and send your Tblscape to you. We'll notify you at every step of your Tblscape’s journey by email, text or both—you can also check its status at any time on our site.

Your items will arrive securely packed in a Tblscape box, which you'll also use to ship your items back to us. Make sure to keep all packaging! We include a prepaid UPS return shipping label in every Tblscape. If one of your Tblscape items is damaged upon arrival, please contact us within 48 hours of receiving your Tblscape so we can help.

It’s time to send out the invites, prep the food, and set the table! You’re the hostess with the mostest and this dinner party is never ending. The items are yours until you send them back.

Unlocking your next Tblscape

Your Tblscape will stay locked while you’re hosting at home with them—this means you won't be able to add anything to your Tblscape when you visit the site.

Your Tblscape will automatically unlock after these two things happen:

-You return your items and that return is scanned. Return your Tblscape by your billing date to get the most value out of your subscription.

-Your billing date arrives and you've paid the subscription fee.

If you send back your return before your billing date, that's okay. Your next Tblscape will unlock exactly on your next billing date. You can also choose to Unlock Early, once your return has been scanned. This option allows you to pay your subscription fee early to unlock your Tblscape and fill it right away.

If you send back your return after your billing date, that's okay, too—we don’t charge you any late fees. In that case, your next Tblscape will unlock as soon as it is scanned.

Returns

When you're ready to return, please hand rinse each item to ensure any food and drink is removed. Do not place items in the dishwasher. Then, carefully pack your items back into the provided Tblscape box and packaging. Please pack your items with love and care as they are extremely fragile and can break easily if they are not packed the same way you received them! 

If any of the items are broken or irreversibly damaged while in your use, you will be charged in full for the price of that item at its listed retail price. This would include not packing the items properly back into their labeled packaging.

Once you’ve carefully packed your items back into the Tblscape box, place the prepaid UPS return label on top of the original label on the outside of the box, and drop it off at UPS. If you accidentally lose or throw away the original label, you can reprint it from your account.

You can browse the site at any time without being a subscriber! We know you want to make sure we fit your vibe before placing a rental order. If you don’t feel like committing or have a larger event coming up, you can rent as many items as you’d like for a 7-day rental period. 

 When you’re ready to Rent for an Event, select the Sign Up link to create an account, build your profile, and pick out your items. 

 Add your items, then review, and confirm your shipment. Make sure to review everything carefully—once you select confirm, your order will lock and we're not able to make any changes or cancellations.

 Once confirmed, we'll pack and send your order to you. We'll notify you at every step of your order’s journey by email, text or both—you can also check its status at any time on our site.

Arrival

Your items will arrive securely packed in a Tblscape box, which you'll also use to ship your items back to us. Make sure to keep all original packaging, it’s what you will repack the items in! We include a prepaid UPS return shipping label in every Tblscape. If one of your Tblscape items is damaged upon arrival, please contact us within 48 hours of receiving your Tblscape so we can help.

 It’s time to send out the invites, prep the food, and set the table! You’re the hostess with the mostess and this dinner party is never ending. The items are yours for a 7-day rental period. The rental period begins once your order arrives at your doorstep. If items are not returned within the 7-day rental period, a $50 late fee will be charged for each day the package remains unscanned. If the package is still unscanned 7 days after the return window closes, you will be charged the full retail price of each item.

Return

When you're ready to return, please hand rinse each item to ensure any food and drink is removed. Do not place items in the dishwasher. Then, carefully pack your items back into the provided Tblscape box and packaging. Please pack your items with love and care as they are extremely fragile and can break easily if they are not packed the same way you received them! 

 If any of the items are broken or irreversibly damaged while in your use, you will be charged in full for the listed retail price of that item. This would include not packing the items properly back into their labeled packaging.

 Once you’ve carefully packed your items back into the Tblscape box, place the prepaid UPS return label on top of the original label on the outside of the box, and drop it off at UPS. If you accidentally lose or throw away the original label, you can reprint it from your account.

When you receive your items, be sure to keep all original packaging, including the box! To return your items, you will need to pack each item back into its original packaging and use the original box. And don’t sweat, return shipping is on us!

 When you're ready to return, please hand rinse each item to ensure any food and drink is removed. Do not place items in the dishwasher. Then, carefully pack your items back into the provided Tblscape box and packaging. Please pack your items with love and care as they are extremely fragile and can break easily if they are not packed the same way you received them! 

If any of the items are broken or irreversibly damaged while in your use, you will be charged in full for the listed retail price of that item. This would include not packing the items properly back into their labeled packaging.

Once you’ve carefully packed your items back into the Tblscape box, place the prepaid UPS return label on top of the original label on the outside of the box, and drop it off at UPS. If you accidentally lose or throw away the original label, you can reprint it from your account. 

Please do not place any items in the dishwasher or clothing washer. We ask that you carefully rinse the items with water to remove any excess food or drink leftovers. You don’t need to rinse or wash tablecloths, table runners, napkins, or placemats. Once we receive the items, our team of experts will thoroughly sanitize and wash each item to rid all bacteria while keeping the item intact. 

We know, accidents happen! If one of your Tblscape items is damaged upon arrival, please contact us within 48 hours of receiving your Tblscape so we can help.

To help keep our fragile items in good condition to be reused, any item that is broken or irreversibly damaged in your care will result in a charge for that item. We will charge your account for that item at its listed retail price. 

Before sending your Tblscape back to us, please make sure all items are carefully repacked in their original, labeled packaging—just as you received them. This helps ensure everything makes it back to us safely. If items are broken during return shipping due to improper or careless packing, you will be charged the full listed retail price for each damaged item.

If an item is lost or not returned while in your care, we will charge your account in full for the items listed retail price.

If you’d like, you can handwash tabletop items with light soap and water, and you can wash tablecloths, table runners, placemats, and napkins on delicate using cold water. Do not bleach any of the items. Please air dry the items, do not dry them in the dryer. If you don’t feel like doing this-don’t! We just ask you to rinse tabletop items with water to remove any excess food or drink leftovers.

The 7-day rental period begins when your order arrives at your doorstep. If items are not returned within the 7-day rental period, a $50 late fee will be charged for each day the package remains unscanned. If the package is still unscanned 7 days after the return window closes, you will be charged the full retail price of each item.

Not yet! This is a feature we hope to roll out in the near future. Stay tuned.

We are all about having options! Sometimes we procrastinate, run late, or just forget. That’s why express shipping is a MUST. To ensure you have shipping options and convenience at your fingertips, outbound shipping is not included in the monthly subscription fee, but don’t sweat, return shipping is. If you’re renting for an event, return shipping is also on us! We want to make sure you have access to the option you NEED at check out.

If one of your Tblscape items is damaged upon arrival, please contact us within 48 hours of receiving your Tblscape so we can help.

If you are a subscriber, have a big event coming up and want to place a Rent for an Event order, you can! We offer subscribers 20% off Rent for an Event orders.