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Frequently asked questions
Please see below for answers to common questions from customers
Product
Does the tablescape include the place settings?
No, the tablescape and place settings are sold separately so you can tailor the amount of place settings you need to your unique guest count.
Can I purchase the products in the tablescapes or place settings individually?
We don't offer this right now, but it is coming soon! Stay tuned for a "Build Your Own Kit" section.
How does it work?
Our kits are pre-curated based on current trends and timeless aesthetics. We handle the designing, sourcing, and shipping so you can host more and worry less. We recommend picking a tablescape to match your theme, then adding on sustainable or single-use place settings for each guest in your party. After you determine how many you need, add to cart and checkout! While your hosting kit is making its way to your doorstep, we will send you a link to a customizable menu and invitation template!
Do you offer setup and cleanup services?
No, our kits are delivered right to your doorstep pre-assembled. Each kit is designed for a hassle free setup and take down, so you can save money on unnecessary fees and enjoy more time with your guests!
Does the decor come pre-assembled?
Yes, all decor comes pre-assembled to eliminate time constraints and unnecessary fees.
Shipping
Do you ship nationwide?
Yes, we ship to all markets in the U.S.
Do you ship internationally?
Not yet, but stay tuned!
Returns
What is your return policy?
We have a 5 day refund policy. If items are reported damaged due to shipping and handling within 5 days of delivery, you are eligible for a refund if we cannot replace the item. There is no need to return it, we will happily replace the item free of charge!
Contact
Still have questions? We're happy to help! Please email us at carlee@tblscape.com and we will get back to you within 24 hours.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.